Terms & Conditions

Terms & Conditions – FoodFreezeDry.com

Welcome to FoodFreezeDry.com. These Terms & Conditions (“Terms”) govern your use of our website and the purchase of products from us. By accessing or using FoodFreezeDry.com, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our website.


1. About Us

FoodFreezeDry.com is a specialist distributor of high-quality freeze dryers and related products. With operations in the United States, Canada, Europe, and Duxford, UK, we are dedicated to helping individuals and businesses preserve food efficiently and safely. Our mission is to combine innovation, quality, and customer satisfaction in every product we provide.


2. Eligibility

By using our website or purchasing products, you confirm that:

  1. You are at least 18 years old or of legal age to enter into a binding agreement in your jurisdiction.
  2. You have the legal capacity to enter into contracts and make purchases online.
  3. You will comply with all applicable local, national, and international laws in connection with your use of our website and products.

3. Website Use

You agree to use FoodFreezeDry.com responsibly and lawfully. You may not:

  • Use our website for any illegal or unauthorized purpose.
  • Attempt to access or interfere with any other user’s account, data, or personal information.
  • Copy, reproduce, republish, download, post, broadcast, or transmit any content from the website without prior written permission.
  • Introduce viruses, malware, or any other harmful technology to our systems.

We reserve the right to suspend or terminate access for users violating these Terms.


4. Product Information

We strive to provide accurate and up-to-date information regarding our products, including:

  • Product descriptions
  • Pricing
  • Availability
  • Images and specifications

However, we do not guarantee that all information is error-free or complete. Prices, availability, and specifications may change without notice. FoodFreezeDry.com reserves the right to modify, discontinue, or limit products at any time.


5. Orders and Payment

By placing an order through our website, you agree to:

  • Provide accurate and complete billing and shipping information.
  • Pay all applicable fees, taxes, and shipping charges.

Orders are subject to acceptance and availability. FoodFreezeDry.com reserves the right to:

  • Refuse or cancel any order for reasons including product unavailability, errors in pricing or description, or suspected fraudulent activity.
  • Limit quantities of any product for any reason.

Payment methods accepted include major credit/debit cards, PayPal, and other approved payment gateways. Payments are processed securely, and we do not store sensitive payment information on our servers.


6. Shipping and Delivery

We aim to deliver all products promptly, but delivery times are estimates and not guaranteed. FoodFreezeDry.com is not responsible for delays caused by:

  • Carrier issues or strikes
  • Customs clearance or import restrictions
  • Incorrect shipping information provided by the customer

Title and risk of loss for products pass to you upon delivery by the carrier. It is your responsibility to inspect products upon receipt and report any damages immediately.


7. Intellectual Property

All content on FoodFreezeDry.com—including text, images, graphics, logos, software, and design—is owned by FoodFreezeDry.com or our partners and is protected under copyright, trademark, and other intellectual property laws.

You may not use, reproduce, distribute, or create derivative works from our content without express written consent. All rights not expressly granted herein are reserved.


8. Limitation of Liability

To the maximum extent permitted by law, FoodFreezeDry.com, its affiliates, and employees shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
  • Loss of data, profit, or revenue resulting from website access, product use, or interruptions in service.

Our liability, if any, is limited to the purchase price of the product or service in question.


9. Disclaimer of Warranties

FoodFreezeDry.com provides products and services “as is” and “as available.” We make no warranties, express or implied, including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy or completeness of information

We do not guarantee that our website will be uninterrupted or error-free.


10. Third-Party Links

Our website may contain links to third-party websites for your convenience. These links do not imply endorsement. FoodFreezeDry.com is not responsible for content, privacy practices, or transactions on third-party sites.


11. Governing Law

These Terms are governed by the laws of England and Wales (or your country of residence if outside the UK). Any disputes shall be resolved in the competent courts of the relevant jurisdiction.


12. Changes to Terms

FoodFreezeDry.com reserves the right to modify these Terms at any time. Updates will be posted on this page with the “Effective Date” updated. Continued use of the website after modifications constitutes acceptance of the new Terms.


13. Contact Us

For questions regarding these Terms & Conditions, please contact us at:

Email: admin@foodfreezedry.com
Address: 2320 N. 2200 W., Salt Lake City, UT 84116

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